Privacy policy

Last updated: October 21, 2026

LUXE LIFESTYLE PRODUCTS LLC | PRIVACY POLICY Current revision October 21, 2026 | Page 1 GIV Privacy Policy Original effective date January 1, 2023 Current revision October 21, 2026 This notice applies to the processing described in the current version. Updates do not retroactively authorize undisclosed uses or remove rights that have already accrued. 1 Who is responsible for your information Luxe Lifestyle Products LLC operates GIV Gowns, GIV Wear, and LUXE Products, by GIV. These names identify different parts of the same business. In this Policy, “GIV,” “we,” “us,” and “our” mean Luxe Lifestyle Products LLC. This Policy covers personal information handled through givgowns.com, shop.givgowns.com, other companyoperated storefronts that link to this Policy, product orders, invoice payment arrangements, inquiries, customer support, and manufacturing or sourcing engagements. It does not govern an independent bank, payment provider, social platform, or other business’s separate use of information under its own notice. A specific privacy notice or lawful written data-processing agreement controls its subject if it provides different or additional protections. Contact us at care@givgowns.com or Luxe Lifestyle Products LLC, 583 S 570 E, Pleasant Grove, UT 84062, United States. Use the subject “Privacy Request” for privacy matters. 2 Information provided for shopping and business dealings We collect the information you provide to complete a purchase or request, such as your name, email, telephone number, billing and shipping addresses, organization, order details, selected products and sizes, delivery instructions, and correspondence. When applicable, this also includes account information, tax-exemption documents, purchase orders, approved credit arrangements, and records needed to administer an institutional or business account. For manufacturing and custom orders, information may include business contacts, artwork, specifications, proofs, approvals, sample requests, project communications, and transaction records. Business documents may contain personal information about authorized representatives. We receive information you voluntarily submit in a review, survey, support request, product inquiry, or permission-based photograph or story. You control what you choose to share, subject to the information needed to complete a request. Do not provide another person’s personal information unless you have a lawful reason and any required permission. Gift orders require the recipient information needed for delivery. 3 Payments and transaction information Payments are handled through the payment method or provider identified at checkout or on the invoice. This may include Shopify checkout, an approved bank link such as UCCU, or another identified payment service. Depending on the method, the provider collects payment credentials and shares the transaction, payment status, billing details, or other information needed to process and reconcile the order. Its own privacy notice may also apply. We use order and payment records for fulfillment, accounting, fraud prevention, returns, customer support, and legal obligations. Accounting records may be maintained in QuickBooks or another accounting system used for the transaction. This Policy does not claim that every named provider receives every customer’s information or that all providers act solely on our instructions for every purpose. Do not send full payment credentials through ordinary email or a general contact form. 4 Website information cookies and optional tracking Our Website and its hosting or security providers process ordinary technical information needed to deliver and protect the service, such as IP address, browser and device type, requested pages, timestamps, referring LUXE LIFESTYLE PRODUCTS LLC | PRIVACY POLICY Current revision October 21, 2026 | Page 2 pages, and session or security identifiers. Cookies and similar technologies may maintain a shopping cart, remember essential choices, support checkout, authenticate accounts, and prevent fraud. Depending on the services and preferences involved, we may use analytics and advertising technologies to understand page views, interactions, referrals, campaign performance, and responses to marketing. We provide required tracking notices and choices and obtain consent before using nonessential technologies where law requires it. Agreement to the Terms is not a substitute for a separate consent required by law. You can manage cookies through your browser and any privacy controls offered on the Website. Blocking essential technologies may affect checkout or other functions. Where applicable law requires recognition of a browser-based opt-out preference signal, such as Global Privacy Control, our policy is to honor it for the activities and browser to which it applies. An older Do Not Track setting is not necessarily the same signal. Contact us if you need help exercising a choice. We do not authorize optional advertising tools to receive medical records, sensitive support messages, or health-related information for targeted advertising without the specific legal assessment, disclosures, and permissions required for that use. Required restrictions apply to the actual information and inferences involved, not just the names assigned to a webpage or event. 5 Why we use information We use personal information to process orders and payments; make, source, and deliver agreed products; manage accounts and approved credit; answer questions; handle returns, defects, and complaints; maintain business records; protect customers and the Website from fraud or abuse; comply with law; and establish or defend legal claims. We also use appropriate information to maintain and improve the Website and products, understand service performance, and communicate about products where permitted. Marketing communications and optional tracking remain subject to the choices and consents that apply. We do not use a broad reference to business purposes to bypass a specific consent requirement. 6 Who receives information We disclose information as needed to service providers supporting the relevant activity, including ecommerce and hosting providers, payment and banking providers, accounting and business systems, shipping and logistics providers, customer-support and communications providers, and professional advisers. Factories or production providers receive the contact details, artwork, specifications, or delivery information reasonably needed for their work. A factory does not need a patient’s medical history to manufacture an ordinary product order. Providers acting on our behalf must use the information consistently with their authorized role and applicable privacy and security obligations. Independent payment or other providers may have their own legal obligations and disclosed purposes. Sharing between our three DBAs is internal use by the same LLC, not a transfer to three separate companies. We may disclose information when required by law, valid legal process, or a lawful request; to protect safety or legal rights; or to investigate suspected fraud. In a merger, financing, sale, reorganization, or similar transaction, relevant information may be disclosed subject to appropriate confidentiality, notice, and other applicable requirements. We may also disclose information at your direction or with required consent. We do not authorize the sale of customer contact lists for monetary payment. Some laws define “sale,” “sharing,” or “targeted advertising” to include certain advertising-technology disclosures even without a money payment. Where we use such tools, we provide the applicable disclosures and opt-out choices required by law. The related information may include browser or device identifiers, internet activity, and transaction or campaign interactions, shared with analytics and advertising providers for the purposes described in this Policy. We do not treat every vendor disclosure as exempt from applicable privacy law. 7 Sensitive information patient stories and children Buying patient attire can reveal context about health, but it does not require you to provide a diagnosis or medical records. Do not send patient lists, treatment records, or other protected health information through general checkout or contact forms. Appropriate safeguards and any required separate agreement must be LUXE LIFESTYLE PRODUCTS LLC | PRIVACY POLICY Current revision October 21, 2026 | Page 3 established before a business transfers such information to us. We do not claim that an ordinary retail sale creates a HIPAA-covered relationship. If you choose to share health information, a photograph, or a patient story for a specific purpose, we will use it only for that disclosed purpose, support reasonably related to the request, or another lawful purpose with any required notice and permission. We will obtain separate permission for public advertising use where required. Consent to publication is not implied by a purchase, private support message, or social media tag. Contact us about withdrawing consent; withdrawal does not undo prior lawful use and may be subject to applicable retention duties. Our purchasing and account services are intended for adults. Products for children must be purchased by an adult. We do not knowingly collect personal information directly from children under 13 through those services without a lawful basis and any required parental permission. Contact us if you believe a child has submitted information so we can investigate and take appropriate action. Permission to use an identifiable child’s photograph or story requires a separate appropriate authorization. We do not use an ordinary order to authorize biometric identification, collection of precise device location, or unrelated sensitive-data profiling. Such activities require a separate assessment and any required notice and consent before implementation. Consumer-health-data protections may apply even where HIPAA does not. 8 Marketing choices You may unsubscribe from promotional email using the link in the message or by contacting us. We may still send necessary transaction, safety, service, or legal communications. An unsubscribe request does not cancel an order. Marketing texts require the applicable separate opt-in; consent is not a condition of purchasing. If you have enrolled in an identified text program, follow its STOP instructions or contact us to withdraw. The program’s specific terms and any disclosed message or data charges also apply. This Policy does not enroll you in a program or authorize recurring promotional calls. 9 Retention security and international processing We retain personal information for as long as reasonably needed for the relevant purpose, including fulfillment, returns, business records, legal requirements, fraud prevention, and resolving disputes. The period depends on the data and purpose; a legal hold may extend retention. When information is no longer needed, our policy is to delete or deidentify it using appropriate processes. We do not promise that transaction records are erased immediately upon request or that all data is kept for one fixed period. We use reasonable administrative, technical, and physical safeguards appropriate to the information and risk. No internet transmission or storage system is guaranteed secure. We will address incidents and provide notices as required by law. This Policy does not promise a particular certification, encryption implementation, or immunity from a data incident. Information may be processed in the United States and in other countries where necessary service providers or production partners operate. Applicable safeguards, contractual protections, and any required notices must be used for those transfers. These Terms do not waive privacy protections that apply because of your location. We do not represent that ordinary website access alone supplies every consent or transfer mechanism required under foreign law. 10 Access deletion correction and other rights Depending on your location, the law’s applicability, and the information involved, you may have rights to know whether we process information; access or obtain a portable copy; correct inaccuracies; request deletion; opt out of a covered sale, sharing, or targeted advertising; limit certain sensitive uses; withdraw consent; or appeal a denial. These rights can have lawful exceptions. We do not represent that every right exists under every jurisdiction’s law or that a law applies solely because we are located in Utah. Submit a request to care@givgowns.com with the subject “Privacy Request,” identify the right you want to exercise, and provide enough information to locate the relevant record. We will verify requests in a manner LUXE LIFESTYLE PRODUCTS LLC | PRIVACY POLICY Current revision October 21, 2026 | Page 4 proportionate to the risk, ask only for reasonably necessary information, and respond within the applicable legal deadline. You do not need to send medical records or full payment credentials to make a request. An authorized representative may submit a request where permitted, subject to verification of authority and any required consumer confirmation. Where an appeal right applies, reply requesting review of the decision; we will provide the applicable response and regulator contact information required by law. We will not unlawfully discriminate or retaliate because you exercise a privacy right. If we cannot fulfill a request, we will explain the applicable reason, subject to lawful limitations. Where applicable law treats a disclosure as a sale, sharing, or targeted advertising, you may exercise the relevant opt-out through the privacy controls provided on the Website or contact us at care@givgowns.com for assistance. We also honor legally required opt-out preference signals for the activities to which they apply. We do not require an account to exercise a right where law prohibits that condition. 11 International customers and privacy rights Luxe Lifestyle Products LLC is based in the United States. Personal information may be processed in the United States and other countries where our providers or production partners operate. Privacy laws and governmental access rules may differ from those in your home country. We apply the protections required for the relevant processing and do not treat visiting the Website as a waiver of local privacy rights. Where the EU or UK GDPR or similar law applies, we act as controller for the retail and business-contact processing we determine. Our legal bases are performance of a contract or steps you request before contracting; compliance with legal obligations; legitimate interests such as fraud prevention, customer support, proportionate service improvement, and protecting legal rights where those interests are not overridden by your rights; and consent where required for optional marketing, tracking, or sensitive information. Consent may be withdrawn without affecting earlier lawful processing. If necessary order information is not provided, we may be unable to complete the transaction. In addition to the rights in Section 10, you may have rights to restrict processing, object to processing based on legitimate interests, object to direct marketing, receive portable information, and complain to the competent supervisory authority in your country of residence, work, or the alleged infringement. We do not use these policies to authorize decisions based solely on automated processing that produce legal or similarly significant effects without the safeguards required by applicable law. Contact care@givgowns.com to exercise a right or request information about applicable safeguards. Where a restricted international transfer requires safeguards, we use a lawful mechanism applicable to that transfer, such as a valid adequacy decision or approved contractual safeguards, including European Commission standard contractual clauses and the relevant United Kingdom transfer instrument where appropriate. We do not claim participation in a certification or adequacy program unless it actually applies. You may request information about the relevant safeguards, subject to lawful redaction and confidentiality limits. 12 Third parties and changes Links to other websites and services do not make this Policy apply to those businesses. Review their notices before providing information. We remain responsible for our own lawful use and disclosure of information. We will update this Policy to reflect changes and identify the current revision date. Material changes will receive additional notice or consent where required. We will not rely on a backdated original date to authorize a new incompatible use of information or to remove choices already exercised. The Terms and Conditions do not override a nonwaivable privacy right.GIV Gowns operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). GIV Gowns is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.
  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
  • Account information including your username, password, security questions, preferences and settings.
  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use your personal information to provide you with the Services, including to perform our contract with you, to process your payments, to fulfill your orders, to remember your preferences and items you are interested in, to send notifications to you related to your account, to process purchases, returns, exchanges or other transactions, to create, maintain and otherwise manage your account, to arrange for shipping, to facilitate any returns and exchanges, to enable you to post reviews, and to create a customized shopping experience for you, such as recommending products related to your purchases. This may include using your personal information to better tailor and improve the Services.
  • Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.
  • Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.
  • Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.
  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites. You can exercise your rights to opt-out of those uses here .
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside, in order to provide and improve the Services for you. In addition, to help protect, grow, and improve our business, we use certain Shopify enhanced features that incorporate data and information obtained from your interactions with our Store, along with other merchants and with Shopify. To provide these enhanced features, Shopify may make use of personal information collected about your interactions with our store, along with other merchants, and with Shopify. In these circumstances, Shopify is responsible for the processing of your personal information, including for responding to your requests to exercise your rights over use of your personal information for these purposes. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy . Depending on where you live, you may exercise certain rights with respect to your personal information here Shopify Privacy Portal Link.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights and Choices

Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. However, these rights are not absolute, may apply only in certain circumstances and, in certain cases, we may decline your request as permitted by law.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability. You may have a right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party, in certain circumstances and with certain exceptions.
  • Right to Opt out of Sale or Sharing for Targeted Advertising. Depending on where you reside, you may have a right to opt out of the "sale" or "share" of your personal information or to opt out of the processing of your personal information for purposes considered to be "targeted advertising", as defined in applicable privacy laws. You can exercise your rights to opt-out of those uses here. Please note that if you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will automatically treat this as a request to opt-out for the device and browser that you use to visit the website. If we are able to associate the device sending the signal to a Shopify account, we will apply the opt out request to the account as well. To learn more about Global Privacy Control, you can visit https://globalprivacycontrol.org/. Other than the Global Privacy Control, we do not recognize other "Do Not Track" signals that may be sent from your web browser or device.
  • Managing Communication Preferences. We may send you promotional emails, and you may opt out of receiving these at any time by using the unsubscribe option displayed in our emails to you. If you opt out, we may still send you non-promotional emails, such as those about your account or orders that you have made.

You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you,  email us at care@givgowns.com.